FAQs

FAQ: FAQ

What dietary requirements do you cater for?

All of our products can be made eggless, gelatine-free, vegetarian and halal.

What payment methods do you accept?

We accept all major credit cards including: Visa, Mastercard, American Express, Discover, Apple pay, Google pay and Samsung pay.

Are you able to cater for events?

Yes, we are able to cater for events.

You can either call us on 0414 012 578 or contact via sweetsnshakkar.com.au/contact-us.

Are the products made fresh everyday?

We only believe in fresh products and that is why all of our products are made to order.

What is the cut off time to order and estimated delivery date?

Cut off time for all orders is 7pm.

All order within 10kms of Blacktown or Olympic Park will be fulfilled by 7pm the next day.

All orders over 10kms of Blacktown or Olympic Parkwill be fulfilled by 7pm between 2 - 3 days.

Need orders to be fulfilled urgently? Call us on 0414 012 578 or message us via https://www.sweetsnshakkar.com.au/contact-us

How can I change Pickup/Delivery time?

You are able to order for a time later than the minimum fulfillment time if you wish. Please add your desired pickup/delivery time in the "Order Notes" section when checking out.

How far you able to deliver?

We are able to deliver up to 20kms from Blacktown and Olympic Park, Minimum delivery and price are as follows:

Within 5kms (Minimum $30 order):

$5 delivery fee for orders over $30
Free delivery for orders over $40+

Within 10kms (Minimum $40 order)

$10 delivery fee for orders over $40
Free delivery for orders over $55+

Within 15kms (Minimum $60 order)

$15 delivery fee for orders over $60
Free delivery for orders over $80+

Within 20kms (Minimum $80 order)

$15 delivery fee for orders over $80
Free delivery for orders over $100+